Julie M. - via email
I wanted to take a moment and recognize the best customer service I have EVER had regarding any cell phone company or matter a fact any company I've dealt with.
Shannon Hof - via GoogleI have been thrilled to discover THIS Altoona location for U.S. Cellular! I have been there several times and I have never had to wait. For years I went to the other Altoona location and it was always a game of when to go so you didn't get stuck waiting, it seemed they were always busy. THIS location every time I have gone or sent a member of my family we have walked in and been able to work with someone right away. THIS store is well staffed with friendly people who KNOW their business and offer outstanding customer service!
Clyde Foster - via GoogleThe service is best of any cellular phone company the manager always takes care of his customers and it's a pleasure to work with them.
Blake Braaf - via GoogleFantastic job taking care of my concerns, answering all my questions, walking me through all steps of new phone usage, and making sure I understood everything moving forward. Great job! Always impressed with this team and there is rarely ever a line to wait in. These guys rock!
Tara O. - via email
Two associates at your Altoona location went above and beyond the call of duty to make sure that I was taken care of. They both demonstrated how much they care about their customers with their stellar customer service!
Stephanie W. - via email
I have been with US Cell since the mid 90s, and have been recently quite frustrated with US Cell and was planning to switch carriers until I went into your Altoona location. They have been amazing in going the extra mile to ensure that I am a happy customer and my questions are always answered.
Kathy Mens - via GoogleGreat Customer Service. That’s what it’s all about. She was great.