Verna M.As of this evening, the new phone is working flawlessly. Thank you again for being willing to locate and sell a used cell phone and for investing your time and effort to set it up and connect me to the rest of the world again. Your courtesy and professionalism are truly appreciated.
After being a very long time customer with Verizon, we made a change to US Cellular at the Iowa State Fair. We purchased two iPhones and an iPad. After a rough start there were mistakes that I was unable to correct after calling US Cellular so I called Cellular Advantage. I explained the issues I had and he said he would handle everything. He called us back in about an hour saying everything had been taken care of. My wife and I feel that he went above and beyond in handling this.
Michelle S.I wanted to write this message to let you know about the outstanding exceptional service I received tonight! I stopped in just to see what you had to offer because my sister referred me to you guys. He was able to get our account setup and with probably the cheapest monthly bill any of my friends or family have and stayed after closing hours to make sure we were taken care of. He ported our old phone numbers onto our phones and let us spend our $150 per line credit. For him to do that shows he really cares about his customers and making sure they get the best service possible. I will always make sure I come back to see him. I will also make sure all my friends and family know to go see him too!
I had a great experience few weeks ago when my son and I went in to get a different phone for him. They were very helpful and friendly. The customer service we received that day was exceptional and they went above and beyond to make sure we were happy with our purchase and our experience. Thank you!