Urbandale – 100th & Douglas Store

North of Quick Trip, next to Wendy's

Urbandale – 100th & Douglas

3829 100TH ST, URBANDALE, IA 50322

Our Corporate Retail location, located in Urbandale, is the headquarters to your locally owned U.S. Cellular store. If you want to speak with technical experts in Apple, Android, Windows, home automation solutions, or various wireless operations, stop in and speak with one of our four employees. We offer unparallelled technical knowledge and customer problem solving assistance. Our convenient Urbandale location is great if you’re in West Des Moines, Clive, Waukee, Johnston, or anywhere else in the Des Moines metro area. Stop by our store first, our dedication is to your satisfaction!

Folds of Honor receives donations from our Cellular Advantage Corporate Retail store.

Cellular Advantage U.S. Cellular Store Interior and Accessories

Chuck Richmond

District Manager
Employee since 2001

Chris Jurkiewicz

Sales Manager
Employee since 2016

Romell Brown

Store Manager
Employee since 2006

Nick Villotti

Vice President of Sales
Employee since 2000
Urbandale U.S. Cellular Store Door and Hours

Store Hours

Monday: 9am to 7pm
Tuesday: 9am to 7pm
Wednesday: 9am to 7pm
Thursday: 9am to 7pm
Friday: 9am to 7pm
Saturday: 9am to 5pm
Sunday: 12pm to 5pm


Jan H. - via email

The sales rep was not only knowledgeable and efficient but also friendly and helpful as he worked to solve our problems, including contacting tech help. We left the store happy with our US Cellular phones and impressed with the service given by this young man.

Pete D. - via email

He stuck with us through a number of obstacles. His persistence saved the day and won our respect and admiration. Doing business with him was a pleasure...and it makes doing business with Cellular Advantage and US Cellular a true joy.

Marlys Speers - via Google

Great representative who knows exactly what he is doing and is extremely knowledgeable with all of the plans/products. He actually was able to get me a brand new tablet and lower my bill, all while getting my son a New iPhone! 5/5

Sue H. - via email

I want to thank you for the excellent service I received last Friday on my cell phone. I have been having trouble with an Android for months but delayed getting the updates I needed because I dreaded how long it would take and trying to put all my information back in, connecting email again, etc. He was fast and efficient and managed to do all of it in about 20 minutes. I was amazed.

Sarah G. - via email

We had really great service. They took the time to walk through a new plan with us and get us a good cost efficient plan. We will definitely be back for any extra help.

Heather Wolverton - via Google

Excellent service by the manager he helped me retrieve all my photos!! And answered all my questions.

Kerry Connolly - via Google

My cell carrier and the only game in town.

Sarah G. - via email

They helped us find a good plan and easy to understand was not pressured to buy anything we did not want. Very good service will be back at this store.

Dane Dafflitto - via Google

Amazing salesman.. very informative about the products I was asking about and helped my wife get familiar with her new phone.

Kim L. - via email

I had a wonderful experience today at the Urbandale store. My phone was no longer charging. I really felt that I shouldn't have to go through insurance to replace it. All three of your staff members were extremely helpful and truly went above and beyond in helping me! He contacted customer service and was able to help me get a new phone without going through the insurance. I truly appreciated all of his time and patience with me.

Kay K. - via email

I am NOT a techie and he took great time with me to make sure all was right for me. I have almost 4000 contacts and he got those transferred and set up for me!! He is reliable and patient!! Good qualities for your leadership team.

Larry C. - via email

Having been in the retail/service business for over 37 years, I'm not easily impressed anymore. Well, you just blew us away!

Ally Zauche - via Google

Everyone was really nice and when it was my turn they got me in and out very fast.

Kathy S. - via email

Being in our family owned business for the last 12 years, I know that it is very rare for the public to actually compliment on someone for a job well done. So when I run across awesome people, I like it to be known. The service we received from your associate at your Urbandale store off 100th & Douglas was outstanding. He really knows what he is doing and sold us two new phones. He was able to answer all of our questions and able to meet all of our needs. His people skills are fantastic. It is people like that, that keep us all in business. He is truly an asset to your company. Keep up the wonderful, awesome work.... it is greatly appreciated.

Joe H. - via email

It was a pleasure to work with someone with knowledge and an extreme customer service mentality/attitude. Thanks!

Karena V. - via email

My flip phone ended up in water and would not work. I received excellent service and have told several of my Des Moines friends about it.

Dana L. - via email

I want to communicate how impressed I was with the service I received from your associate at the 100th Street store in Urbandale this week. I had to come in three different times this week to get my plan updated, a new phone, etc. Each time he was extremely polite, knowledgeable and efficient. While these characterisitics are the expectation for any employee, he had a store full of customers and he was professional all the way.